Get the best results in your CBA®, ECBA™, CCBA®, CBAP® and CCA® exam preparation

Cost-effective, internationally recognized training courses.

Business Architecture Guild accredited training partner - Agora Insights
Agora Insights IIBA Endorsed Education Provider
Agora Insights IIBA Endorsed Course
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Welcome to Agora Insights

Trusted by Business Analyst and Business Architect professionals in 60 countries

Meet Agora Insights' Founder and Lead Instructor


Deirdre Caren

Deirdre Caren is passionate about improving business outcomes through better training, mentoring and intentional business design. Over the past 20 years, Deirdre has trained more than 5000 people on various topics, processes and change initiates. Deirdre is the founder and director of Agora Insights Ltd, a training, mentoring and consulting service provider for Business Analysts and Business Architects. Agora Insights is an Endorsed Education Provider (EEP™) with the IIBA® and a Guild Accredited Training Partner™ (GATP™). Deirdre is a Certified Business Architect (CBA®) and Certified Business Analysis Professional (CBAP®).

Recent Agora Insights course reviews

What learners say

Great course and support

Aaron Maughan: Senior Business Analyst in Australia

Thrilled to have nailed this one. It is fantastic to have an industry-recognized professional certification verifying my extensive BA experience and expertise. Looking forward to continue closing the knowledge gap between Businesses and Technology by wrangling stakeholders and driving world-class solutions. Special thanks to Deirdre Caren at Agora Insights Ltd for delivering the CBAP Master Class. It got me CBAP focused and exam ready. An excellent course that you can tackle at your own pace to suit your own timeframes.

Top quality material!

Erick Nkili, Project Manager/Business Analyst from Cameroon

I was impressed by the quality of the training material offered by Agora Insight for the CBA training. The concepts are easily explained in a digestible format. I sincerely believe that this is probably the best Business Architecture training available on the market.

More opportunities with this knowledge

Nikki Russell: Senior Business Analyst

Deirdre made the course more enjoyable than I expected, the real-life scenarios enabled me to connect the theory to workplace. As Deirdre’s understanding of the training group grew, she introduced more learning methodologies to assist in the learning journey from consciously incompetent to unconsciously competent. I would highly recommend Deirdre and her BABOK course to those new/experienced to Business Analysis. I can see ahead that there are more opportunities with this knowledge than without.

I highly recommend this course...

Nancy Godwin: Senior Business Analyst

I highly recommend this course... The Business Analysis Pathway Course provides a clear, easy to follow outline of BABOK best practices and techniques and provides a BA with an excellent theoretical structure against which to measure their organisation’s current BA practice. For me personally it showed where I need more rigour in my approach, and gave me the tools to develop that rigour. Deirdre is an authoritative and interesting presenter, and I enjoyed the variety of material and the case studies she used.

Excellent Value for Money...

Moya Bawden: BA Practice Lead

Deirdre took on the challenge of working with a group of BA’s who ranged in experience from brand new to senior. With her thoughtful personal presentations, well developed online course and the opportunity to test and try ideas with the group, she covered all the learning-types and needs. Each lesson provided new ways to approach old problems, and an outstanding grounding in the BABOK. Deirdre was a very thoughtful presenter and worked hard to develop confidence and skills within the learning group. I would recommend Agora’s approach to BABOK learning as transformative, and exceptional value for money for any organisation.

I highly recommend this course

Nathalie Le Bras: Business Analyst

The Business Analysis Pathway course focuses on giving all participants a good understanding of the content and semantics of the BABOK "toolbox". I feel that through this introduction to this internationally recognised standards, I have accumulated new foundational knowledge and I now feel more confident with my BA skills. The pace of the course was just right for me, allowing for some reflection and discussion time with other participants and for some exercises while learning the BABOK concepts. The online content and online quizzes were also a good way to anchor the new knowledge after attending the course.

The next step in your BA career

Gary Gossman: IT Support Manager

I took this course to further my skills, knowledge and understanding of Business Analysis coming from a background in Data Analytics. Deirdre conveyed even the most difficult BA concepts in a way that was easy to follow, and had a great balance of theory and practical exercises that left me with an in-depth understanding of the BABOK Guide's content. She was able to answer any questions and clearly has a thorough understanding of the material she's teaching. I've found myself using the skills I obtained from this course in my day to day work and highly recommend it to anyone looking to start or further their career in any BA-related field.

What we believe...

Based in Christchurch, New Zealand while training professionals from around the world

  • Our Philosophy

    We believe that when you are passionate about something, great things come together. This is why we are here -- helping you, our learners!

  • Our Vision

    Exceptional Business Training at an Exceptional Price resulting in Exceptional Professional Outcomes

  • Our Mission

    To provide every Business Analyst and Business Architect with a one-stop-shop to grow and expand their skills, certification and career opportunities.

Who should take our courses?

Digital transformation is a reality in our world. To be successful in delivering great solutions for businesses and customers, business architects and business analysts play an essential role in ensuring success. The best way for you to deliver in our digital world, is to ensure that your knowledge and skills are aligned with industry standards, leading to consistent practices. This is where we come in -- we train and prepare you to learn and understand these industry standards and help you achieve certification success.! Grow your career, your income and your opportunities today!

  • Business Analysts: Prepare for ECBA, CCBA, CBAP and CCA exams and elevate your career. Additionally, learn how to best structure your requirements and business solutions, with a great set of tools and techniques to meet the business needs.

  • Business Architects: Focus on both your certification and the tools that will help you grow your career, add value to change projects and develop business strategies.

  • Professionals from other careers who wish to switch to Business Analysis. Get started on ECBA Masterclass (and then sit the IIBA ECBA Exam) to get the training and validation you need as you embark in this new career.

  • Project Managers: Learn what quality requirements are, how to critique them and how to use them for project success.

  • Product Owners: Learn about business architecture, functional decomposition of requirements and requirements storage, so that you can effectively prioritise tasks and measure outcomes.

  • Subject Matter Experts: Learn how you can work with business analysts, business architect and to write your own quality requirements so that you can effectively contribute to the project success.

Ask us about our Corporate Partnership Programme

Get your organisation registered and access corporate discounts on our training courses

For our corporate partners, we offer preferential discounts and can create bespoke training courses that suit the needs of your employees.
Agora Insights IIBA and Architecture Guild endorsed provider

Supporting enterprises from around the globe with their professional development training requirements

Invorg, Canada
Munilogic, Canada
Christchurch City Council, New Zealand
Otago University, New Zealand
Levio Canada

Are you a Business Analysis or Business Architecture consultancy agency looking for a training partner?

As an internationally recognised and endorsed education provider, Agora Insights has a number of select partnerships with consulting agencies from around the world. See if we're the right fit!
Agora Insights IIBA and Architecture Guild endorsed provider

What training course is right for you?

Answer a few questions and we'll send you our personal recommendation based on your career needs.

New courses coming soon

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Agora Insights IIBA and Architecture Guild endorsed provider