Sign up, previews and emails

  • Do you have a free preview?

    Yes, all of our courses offer a free preview. This means you can see one or more of the chapters at no cost before you purchase. To see the free preview chapter you have to enter your details to get enrolled in the course. You are required to login because that is how access is given to our courses.

  • Why do I occasionally get emails?

    If you choose use any of our courses or material, free or paid, you get loaded on our system as a learner. We send out emails occasionally to our learners. This can be information on course updates, new course material, progress reports, notifications, promotions etc. Please review our terms and conditions for more information.

  • Do you keep my information safe?

    Yes, we use a third party to manage the security and your data. Please read our privacy policy and terms and conditions.

Payments, refunds and specials

  • How are my payments managed?

    You can pay via PayPal or credit card (we use Stripe for credit card transactions). We do not have any access to your bank/card account as this is managed by the vendor you choose. Please review our terms and conditions for more information.

  • Can I get a refund?

    We do not offer refunds. We do not have to give a refund if you change your mind about a purchase for any reason — so please choose carefully. To help ensure learners have made the right decision, they are offered a free preview to review the product on offer.

  • How do coupons work?

    Occasionally we have special offers which require a coupon to redeem the discount. Our specials can be seen on our special offers page. In the check-out page, you can enter the coupon code. Make sure that discount is showing on your check-out page before clicking the buy button.

  • Why is my coupon not working?

    Our big courses have additional products that get added, like the library and question bank. To ensure you get all of the products and can use the coupon, you need to go to the landing page of the course (you will see your landing page link on the top menu of our main site) and click on your course. NB: If you click on a course preview and go straight to check out from there it only loads the course and not the additional products and therefore the coupon will not work.

  • Are your course fees set in US Dollars?

    Yes, all our course fees are in US$.

Business Analysis Pathway Course

  • How long will the course take?

    The course takes the average learner approximately 40 hours to complete.

  • Will I get Professional Development Hours (PDH)

    Yes, you will be allocated 36 hours of professional development which you can use towards your ECBA, CCBA or CBAP exam application. This is an approved IIBA course.

  • How long will I have access to the course?

    You will have access for 90 days from when you purchase the course. This includes access to the library and practice tests.

Business Architecture Pathway Course

  • What certificate will I get if I complete this course?

    Learners will receive a Certificate of Achievement from Agora Insights Ltd on successful completion of the course. Learner hours per module will be sent to the Business Architecture Guild®, on request, for those who want to gain CEUs.

  • How long will the course take?

    The course consists of 26 modules which are approximately 2.5 hours each. In total it should take the average student 65 hours to complete the video material. There are practice exam questions that can take 1- 2 hours per module, depending on your understanding.

  • Is the course live or on demand?

    The answer is both. The whole course is "on demand" and typically drip fed so that the learner can understand module by module. Additionally we offer optional live online mentoring sessions where learners can discuss the modules with the mentor. Typically the live sessions are scheduled, recorded and topic specific.

  • What are course modules?

    We have broken the course into modules to explain specific areas of business architecture, in one sitting. Considering the field of business architecture can be substantial, we thought it best to break it up into bite size modules. This allows you to go back and focus on a particular area if required.

  • will I be a CBA® after completing this course?

    You will get an Agora Insights certificate but we cannot issue you a CBA® certification. Agora Insights Ltd is a training partner and helps you prepare for the exam but does not offer the CBA® exam. Application, registration and taking the CBA® exam is offered by the Business Architecture Guild® which is a separate organisation. It is at the sole discretion of, and the responsibility of, the learner to apply and complete this process. Agora Insights Ltd takes no accountability for any process being operated and managed by the Business Architecture Guild® including the application, membership and CBA® exam outcomes.

  • How much does this course cost?

    We have several pricing options to suit your needs. This includes subscription payments, payment plans and once-off discounted plans. Please contact us if you have financial hardship, so that we can review your case.

CBAP® Master Class

  • When does my CBAP® Master Class course start?

    The CBAP® Master Class will be available from 27th November 2020. Before this time there will be webinars and the opportunity to get 50% off the usual price.

  • How long will the course take?

    The course takes the average learner approximately 40 hours to complete. You can learn at your own pace.

  • Is the course live or on demand?

    The answer is both. The whole course is "on demand" and typically drip fed so that the learner can understand module by module. Additionally we offer optional live online mentoring sessions where learners can discuss the modules with the mentor. Typically the live sessions are scheduled, recorded and topic specific.

  • Will I get professional development hours (PDHs)?

    Yes, you will be allocated 40hrs of professional development which you can use towards your CBAP® exam application.

  • will I be a CBAP® after completing this course?

    You will get an Agora Insights certificate but we cannot issue you a CBAP® certification. Agora Insights Ltd is a training partner and helps you prepare for the exam but does not offer the CBAP® exam. Application, registration and taking the CBAP® exam is offered by IIBA® which is a separate organisation. It is at the sole discretion of, and the responsibility of, the learner to apply and complete this process. Agora Insights Ltd takes no accountability for any process being operated and managed by the IIBA® including the application, membership and CBAP® exam outcomes.

  • How long will I have access to the course?

    You will have access for 180 days from when you purchase the course. This includes access to the library and practice tests.

CCBA® Master Class

  • When does my CCBA® Master Class course start?

    The CCBA® Master Class will be available from 27th November 2020. Before this time there will be webinars and the opportunity to get 50% off the usual price.

  • How long will the course take?

    The course takes the average learner approximately 30 hours to complete. You can learn at your own pace.

  • Is the course live or on demand?

    The answer is both. The whole course is "on demand" and typically drip fed so that the learner can understand module by module. Additionally we offer optional live online mentoring sessions where learners can discuss the modules with the mentor. Typically the live sessions are scheduled, recorded and topic specific.

  • Will I get professional development hours (PDHs)?

    Yes, you will be allocated 30 hours of professional development which you can use towards your CCBA® exam application.

  • will I be a CCBA® after completing this course?

    You will get an Agora Insights certificate but we cannot issue you a CCBA® certification. Agora Insights Ltd is a training partner and helps you prepare for the exam but does not offer the CCBA® exam. Application, registration and taking the CCBA® exam is offered by IIBA® which is a separate organisation. It is at the sole discretion of, and the responsibility of, the learner to apply and complete this process. Agora Insights Ltd takes no accountability for any process being operated and managed by the IIBA® including the application, membership and CCBA® exam outcomes.

  • How long will I have access to the course?

    You will have access for 180 days from when you purchase the course. This includes access to the library and practice tests.

ECBA® Master Class

  • When does my CCBA® Master Class course start?

    The ECBA® Master Class will be available from 27th November 2020. Before this time there will be webinars and the opportunity to get 50% off the usual price.

  • How long will the course take?

    The course takes the average learner approximately 30 hours to complete. You can learn at your own pace.

  • Is the course live or on demand?

    The answer is both. The whole course is "on demand" and typically drip fed so that the learner can understand module by module. Additionally we sometimes offer optional live online mentoring sessions where learners can discuss the modules with the mentor. Typically the live sessions are scheduled, recorded and topic specific.

  • Will I get professional development hours (PDHs)?

    Yes, you will be allocated 30 hours of professional development which you can use towards your ECBA® exam application.

  • will I be a ECBA® after completing this course?

    You will get an Agora Insights certificate but we cannot issue you a ECBA® certification. Agora Insights Ltd is a training partner and helps you prepare for the exam but does not offer the ECBA® exam. Application, registration and taking the ECBA® exam is offered by IIBA® which is a separate organisation. It is at the sole discretion of, and the responsibility of, the learner to apply and complete this process. Agora Insights Ltd takes no accountability for any process being operated and managed by the IIBA® including the application, membership and ECBA® exam outcomes.

  • How long will I have access to the course?

    You will have access for 180 days from when you purchase the course. This includes access to the library and practice tests.